Cancellation & Refund Policy
This policy covers iMU memberships and coin packages sold by iManifest Ltd.
Monthly memberships
- Intro (US$19.99/month) and Premium (US$49.99/month) are subscriptions that renew automatically each month until you cancel.
- Cancel anytime from your profile: Profile → Subscriptions → Manage / cancel subscription. This opens Stripe's secure billing page.
- Cancellation takes effect at the end of your current billing period. You keep full access until that date and you will not be charged again.
- Upgrading from Intro to Premium starts the new membership right away. Your Intro membership then stops renewing and ends at the end of its paid period, without a partial refund.
No refunds
Membership payments are non-refundable. We do not give refunds or credits for partial months, unused time or unused features, except where the law requires it. Coin packages, monthly bonus coins and coins spent on courses are also non-refundable and have no cash value, except where the law requires it.
Failed payments
If a renewal payment fails, Stripe will retry it and email you. Paid access is paused until the payment succeeds. You can update your card from the same "Manage / cancel subscription" page.
Free plan
The Free plan costs nothing and needs no card, so there is nothing to cancel or refund.
Card disputes and questions
If you think you were charged in error, please contact us first. We will usually resolve it faster than a bank dispute. Write to iManifest Ltd, 202 Stratas Court, Kanata, Ontario K2L 3K5, Canada or email info@imanifest.money. Nothing in this policy limits your rights under Ontario's Consumer Protection Act, 2002 or other laws that cannot be waived.